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In accordance with the General Insurance Product Disclosure
Requirements resulting from FSA Regulation we are required to
provide you with a Policy Summary of the ChauffeurPlan Policy
provided.
This summary does not contain the full terms and conditions of
the insurance contract, which can be found in the policy document or
are available upon request.
The ChauffeurPlan Policy – provides insurance
against being unable to drive a car as the result of
disqualification or incapacitating injury, for car hire costs as the
result of a motoring accident, theft or vandalism of the car and
emergency travel and legal costs.
The Policy is for a period of one year
Main Features and Benefits
The ChauffeurPlan policy provides benefits in the event of
Disqualification; as the result of a speeding
offence or under the “totting up" rules.
Personal Injury; following incapacitating injury
that prevents you from being able to drive.
Car Hire Costs; for up to 28 days should your car
be stolen, vandalised on involved in an accident.
Emergency Travel & Accommodation Costs; to cover
hotel accommodation or transport home in the event of being stranded
after an accident or theft of your car.
Legal Costs; of up to £100 towards defending a
charge that could lead to a claim on the policy.
Main Exclusions and Limitations
Cover is only available to persons aged 21 years or over who hold and have
held a current valid full UK Driving Licence, for a period of at
least two years. (See Policy Document Section 3.4) Cover is not available to taxi
or minicab drivers. (See Policy Document Section 2.1.5)
You are not covered for totting up disqualification if when you
apply for cover, you have more than 7 points on your licence actual
possible or pending, or during the previous twelve (12) months been
disqualified from driving by reason of 12 penalty points endorsed on
your Driving Licence totalling twelve (12) or more..
(See Policy Document Section 3.9.1, 3.9.2 and 3.9.3)
Disqualification imposed as a direct result of drink or drug related
offences or for dangerous, reckless, careless or inconsiderate
driving is excluded. (See Policy Document Section 3.3)
Being unable to drive due to medical conditions or illness is
excluded. (See Policy Document Section 4.7) The first 7 days for any claim
for alternative travel costs under the Injury Section
(See Policy Document Section 4)
Benefits are paid for a maximum period of twelve months from the
date of disqualification or injury.
(See Policy Document Section 3.7 and 4.5)
Cover for Car Hire and Emergency Travel following an accident,
theft or vandalism is conditional on the incident being the subject
of a Motor Insurance Claim. (See Policy Document Section 5.1.1 and 6.1)
The Policy does not cover car hire costs following fire, mechanical
fault or mechanical
breakdown. The first 2 days car hire costs of any period of hire are
excluded. (See Policy Document Section 5.1.4 and 5.2.1)
Cooling Off Period and Cancellation Rights: If
in the unlikely event of you not receiving the information regarding
your policy prior to you making a decision to buy it, you have a
14-day period, commencing when you receive your documents in which
to cancel your cover within this period and get all your money back
(as long as you have not made a claim)
Renewals: We will give notice of renewal in
writing at least 21 days prior to the renewal date and unless you
advise us otherwise in writing, we will automatically renew policies
paid for by direct debit, credit card or standing order.
Fees: You will not be required to pay any fees
or charges in addition to the premium required.
Claims: Should you wish to make a claim please
write to ChauffeurPlan, IOMA House, Hope Street, Douglas, Isle of Man, IM1 1AP;or telephone 01624 681200.
Complaints: If you have a complaint
regarding the service received from ChauffeurPlan this
should be addressed, preferably in writing to The Compliance
Director, ChauffuerPlan, IOMA House, Hope Street, Douglas, Isle of Man, IM1 1AP.
Supervisory Authority details:
If you cannot settle your complaint with us, you may be entitled to
refer it to the Isle of Man Financial Services Ombudsman, Isle of
Man Office of Fair Trading, Government Buildings, Lord Street,
Douglas, Isle of Man, IM1 1LE. Telephone number - 01624 686500.
www.gov.im/oft/ombudsman
The ChauffeurPlan Policy is underwritten by Isle of Man
Assurance Limited, IOMA House, Hope Street, Douglas, Isle
of Man, authorised and regulated by the Isle of Man Government
Insurance and Pensions Authority and regulated by the Financial
Services Authority for the conduct of UK business (FSA Firm
Reference No. 142307). Isle of Man Assurance Limited is permitted to
conduct business with the UK, it is not authorised to carry on
business in the UK which means that the management and solvency are
not supervised by the Financial Services Authority and you will not
be protected by the Financial Services Compensation Scheme if the
Insurer is unable to meet its liabilities to you. Isle of Man
Assurance Limited is a member of the International Underwriters
Association. If you have a complaint regarding the service received
from by Isle of Man Assurance Limited, please contact the Compliance
Department. If your complaint is not dealt with to your satisfaction
you can complain to the Isle of Man Financial Services Ombudsman.
Copies of Isle of Man Assurance Limited's complaints handling
procedures are available on request.
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